Product Returns

If any Sareer product requires to be collected after the item has been delivered to the customer then please contact us so we can arrange a collection. The customer must make the goods available and accessible for collection in it’s original packaging that it was received. 

Goods cannot be returned if the customer has unpackaged, assembled or used the goods. Please note that unwanted mattresses cannot be returned once opened due to health laws. We reserve the right to send any returned mattresses back again if we believe they have been opened and/or used.

We will pass on your store or customer contact details to our courier company who will then call and agree on a collection date.

In the instance of a defective item we aim to provide a resolution within 24 hours. Please also allow upto 48 hours for any requested replacement parts.

Sareer Furniture  are committed to getting your order delivered as fast, efficiently and as safely as possible.